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Verification Issues and Questions

Facial Verification

  • Guidelines on Manual Facial Verification
  • I can’t pass facial verification.
  • I have been marked as a duplicate account. What should I do?
  • Is my data secure?
  • What if I have issues with my camera?
  • What is my data for facial Verification used for?
See all 8 articles

Phone Verification

  • I'm unable to verify my phone number and complete my redemption request.
  • Phone Verification Issues - Advanced Troubleshooting Steps
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